Your Rights and Protections Against Surprise Medical Bills
At Tulsa Family Psychiatry & Wellness, we are committed to ensuring our patients are fully informed about their rights under the No Surprises Act. Here’s what you need to know:
- Understanding the No Surprises Act: The No Surprises Act protects you from unexpected bills for emergency services and certain services at in-network facilities, even if they are provided by out-of-network providers. This means no surprise bills for services you didn’t expect to be out-of-network.
- Our Commitment to Transparency: Before you receive services, we will provide a Good Faith Estimate of the charges. For any non-emergency services from out-of-network providers at our in-network facilities, we will inform you beforehand and obtain your consent if you agree to proceed with the knowledge of potential additional charges.
- Your Right to Fair Billing: If you are billed more than the Good Faith Estimate, you have the right to dispute the charges. We also adhere to state-specific balance billing laws, ensuring that you are billed fairly according to the legal standards of our state.
- Contact Information for Concerns and Violations: If you believe your rights under the No Surprises Act have been violated, or if you have any concerns about billing, please contact us directly. Additionally, you can reach out to state and federal agencies for further assistance. The contact details are provided on our website for your convenience.
- Model Notice from the Department of Health and Human Services (HHS): For detailed information about your protections under the No Surprises Act, we encourage you to review the HHS model notice.
At Tulsa Family Psychiatry & Wellness, we prioritize your right to receive clear and accurate information regarding your medical care and its costs. If you have any questions or need further clarification about the No Surprises Act and how it applies to your care, please do not hesitate to contact us.
